Why choose North Island Heating?

Why Choose North Island Heating?

We’re pretty proud of the fact that we’re not like the other big heating companies on Vancouver Island.

Here are three reasons why we’re different… and why you should consider North Island Heating for your next heating, cooling or ventilation job.

1. We’re proudly family owned and operated

At North Island Heating, we’re well aware that it’s an intimidating – and often uncomfortable – prospect to let a bunch of random strangers into your home. But it shouldn’t have to be.

We’re a local Comox Valley family-run business owned and operated by Robert Ellis and his sons, Matt and Mitchell. We’re passionate about what we do, and we’re committed to treating our clients and their homes with the very same respect we’d give our own. As a family, we aim to raise the bar for heating and cooling services on the North Island.

That said, we’re much more than just a “mom and pop” operation. We’re proud to count among our team a small, mobile and highly responsive team of dedicated industry experts who live, work and play right here in the Comox Valley. We’re fully licensed, bonded and insured, and we proudly boast decades of combined experience.

Now that you know a bit more about us, we hope you don’t find the idea so scary anymore. Contact us today or call us toll-free at 1.250.218.0286 for more information. (You’ll be speaking to one of us personally, by the way!)

2. We have a spotless safety record

We’ve been in business since 1994 and have never had a serious accident. We’re incredibly proud of our spotless safety record – and that we have it is no accident. We always implement and follow strict safety guidelines while completing our work and installing, repairing or operating equipment. Safety is always our number one priority. No exceptions.

We promise to take the same care in prioritizing your family’s safety as we do our own.

3. We’re committed to customer excellence

Heating and cooling systems are what our family does, and we take doing it well very seriously. Our clients are our friends and neighbours, and your satisfaction is how we define our success. That’s why, beyond the product warrantees, we also fully back all of our installations and repairs with our own 100 per cent guarantee.

For us, caring for our customers goes way beyond the basics of wholeheartedly believing in good business principles. We’re three guys who are driven by a sense of responsibility to the community we live in, as well as by pride in our family name, to deliver the highest quality products and services. We aim to always do things right – and that includes doing right by you.